Cancellation & Refund Policy

At thegoatfantasy.site, we believe in maintaining transparency when it comes to cancellations and refunds. This policy outlines the scenarios in which a user or the platform may cancel participation in a fantasy tournament and how virtual currency refunds are handled.

1. Platform-Initiated Tournament Cancellations

If a tournament is canceled by thegoatfantasy.site due to unexpected technical issues or external factors, all users who joined will receive a full refund of their entry amount in virtual currency, credited directly to their accounts.
2. User Refund Requests

If you experience a disruption that prevents you from participating in a fantasy contest, you may request a refund. Each request is reviewed individually. Please reach out to our support team within the stated timeframe to be eligible.
3. Non-Refundable Participation

Entry fees for fantasy tournaments are generally non-refundable once the contest has begun. We recommend reviewing each tournament’s terms before joining to understand specific refund eligibility.
4. Refund Method & Timeline

Approved refunds will be returned via the same method used during entry — typically in the form of virtual currency. Processing times may vary slightly depending on system load, but we aim to resolve eligible refunds within a few business days.
5. Revisions to This Policy

thegoatfantasy.site reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be updated on this page and take effect immediately upon publication. Please check this section regularly to stay informed.